The Handmade Marketplace You've Been Waiting For

Being a Merchant

Merchant Requirements, Information & FAQ's

To ensure an amazing boutique experience for our Merchants and Shoppers, we have come up with three guidelines for all Merchant Makers. Since you are serious about your business and we are serious about our marketplace, we designed these guidelines with simplicity to ensure smooth operation for everyone involved.

Space in the marketplace is limited, we are building an elite community of Makers to attract a boutique community of Shoppers. With limited space in mind, it’s easy to see why we came up with these three simple guidelines to set our marketplace apart from every other marketplace available to you as a seller. Let’s get started!

Must Remain Active (more...)

Merchants must be active in the marketplace to maintain their space. If your account becomes inactive for more than 6 weeks, we will downgrade your Merchant status to Customer status and you will not be able to sell in the marketplace until you contact us and request to join again. Don’t panic! You will not have to jury in again, we already know that you are amazing, but we may have already given your space to another Merchant Maker. In that case, you will have the option of being put on a waiting list to reclaim a space in the marketplace.

Inactivity is basically defined as not adding new products or amending current products for six weeks. In addition, if you do not communicate with your customers or mail items in a timely and expected fashion, you may also be considered inactive.

$200 Minimum Inventory (more...)

Like many craft fairs and shared vendor boutiques, Madlandia Trading Company wants to maintain a high “inventory to vendor” ratio. This means that we would rather have each Merchant selling lots of items and keep our marketplace elite, than to include tons and tons of Merchants that are offering little to no product.

Therefore, each Merchant will be asked to list at least $200 worth of product in the marketplace. (We understand that as things sell this number will drop, but active Merchants will manage their inventory and list new items to keep that dollar amount over $200 as a rule.) In the future, this number will likely go even higher, with a goal of $500 minimum for each Merchant.

If you are familiar with working craft fairs, you are familiar with the idea of stocking your booth with at least twice as much product as you want to sell. If your goal is to sell $1,000 at an event, the event organizers will recommend that you double your inventory to $2,000. No one likes taking the last bite of cake. A full shop sells more product than an empty shop, it’s just a basic selling principal.

Four Star or Better Rating (more...)

Merchants must maintain a four star or better rating to stay in the MTC markeplace. (Five star is the highest possible rating). This is an elite selling venue and with limited spaces, we only have room for the very best product quality and customer care. (Ratings will be assessed after five reviews have been submitted by customers. All Merchants start out with a “5 Star” rating in our marketplace.)

Here are the top five criteria that Shoppers use to rate Merchants:

  • Communication-Make sure to answer questions shoppers might have and offer as much detail in your product descriptions as you can. Also, make sure you use all seven photo slots for your product listings. This will ensure that you have communicated everything you can about your products to our eager shoppers.
  • Product Quality-Heirloom quality, well made goods will certainly lead to great reviews and ratings. Tell Shoppers a bit about your process in your listing descriptions, let them know what they are paying for.
  • Truthful Representation-This is about describing your product accurately and taking high quality photos to represent your goods. Attributes such as color, size, dimensions, shape, function, etc., should be well described and accurate so that Shoppers can buy with confidence.
  • Pricing-Fair pricing is important for both Shopper and Merchant. Think upon the word “value” as you price your items. Price so that you make a profit and so that the customer feels they have received a good value for their dollar. Value relates to an item’s worth, not an item’s cost. If you as a Merchant provide high quality original items, Shoppers will pay a fair price for the value they attribute to quality, originality and handmade items. Don’t undersell your work! But don’t assume that it’s valuable just because it’s handmade either. Quality, design, artistry and originality coupled with being handmade are what makes truly valuable items.
  • Customer Care & Service-Pleasant interactions with customers, open communication, prompt delivery, careful packaging, fair pricing, quality goods and much more all fall into the realm of Customer Care & Service.

COMMISSION IS THE SIMPLE PROCESS OF SPLITTING PROFIT BETWEEN THE MERCHANT AND THE EVENT ORGANIZER OR HOST (IN THIS CASE MADLANDIA TRADING COMPANY).

COMMISSION EXPLAINED…

Like many marketplaces, craft fairs and trunk shows, Madlandia Trading Company (MTC) is commission based. Why use a commission model rather than a fee based model? It’s very simple, we do not want to collect money from you unless you are making sales. This benefits both the Merchant and the Host (MTC). You will only be charged when a sale is made, and MTC will only collect funds from you at the point of each sale. Currently the Merchant receives 90% of every sale while MTC collects 10% of every sale.

If you are approved to be a Merchant in our marketplace, that means we have already juried your work and we are eager to include it in our curated collection of Maker made goods. In other words, we already think you are pretty neato. The commission model requires that we tell the world how great you are, after all, we don’t make money until YOU make money.

We believe that this model brings out the best in everyone. Our Maker Merchants will be able to post several products without worrying about listing fees, renewal fees, or monthly subscription costs (allowing the shoppers to see MORE of your work without you taking a risk) and at the same time MTC will be able to boast on a Marketplace that is FULL of truly artisan made items.

In addition to the commission based model bringing out the best in us and organically assembling the best collection of products, our Shoppers will benefit as well. As folks browse our amazing marketplace, they will see more variety and range in products. More variety for our Shoppers is a great thing for everyone!

Products

What type and kind of items can I sell?

  • Handmade or homemade goods.
  • You must have a material hand in making the goods. Families, friends and partners are welcome to work together. We support cottage industry!
  • Original works, this is not a reselling venue.
  • NO factory or mass produced items.
  • NO items that were “made by hand” in factories, purchased in bulk, embellished and then relabeled “handmade” by you.
  • This is not a vintage marketplace. Our intention is to promote Merchants who are also Makers.
  • Homemade goods such as edible treats, bath & body products, etc., are also welcome in our Marketplace.

What can't I sell?

  • NO factory or mass produced items.
  • NO items that were “made by hand” in factories, purchased in bulk, embellished and then relabeled “handmade” by you.
  • This is not a vintage marketplace. Our intention is to promote Merchants who are also Makers.
  • Copyrighted or trademarked logos, characters, media, sports team merchandise, etc, etc.. If you did not design it, if you do not own the rights to it, don’t try to sell it. If we are contacted by the copyright holder, you will lose your place in the Madlandia Trading Company Marketplace.
  • Adult content. This is a family friendly market. All violators will be immediately removed from the marketplace.
  • Foul language is not permitted in the listings, photos, or as part of the products themselves. As stated above, this is a family friendly marketplace.

Can I sell digital items?

Not at this time.

Think of this marketplace as an online craft fair, where real physical goods are sold.

If you are a designer of some sort, you may sell finished products made from your designs and promote your designs with links to your pattern shops. We welcome links to places like Ravelry, Craftsy, and Spoonflower.

You can use this marketplace to promote many facets of your handmade business.

How will my products be promoted?

Madlandia Trading Company and Mad Mad me will use social media, website and newsletter subscriptions, advertising partners and more to promote EACH Merchant in our marketplace.

Since we allow a limited amount of Merhants, we have the ability to promote each Merchant individually.

  • Sometimes we will share collections that include your work.
  • Sometimes we will share your individual products.

We cannot promise to share each item in our marketplace but we do provide advertising exposure each Merchant.

Money

How and when do Merchants get paid?

We use chained PayPal payments in our marketplace so that Merchants are paid immediately when a sale is made.

Merchant will receive 100% of all taxes and shipping fees collected at the point of sale and their 90% commission at the same time.

Do you accept credit and debit cards here?

Yes! We use Paypal to process all payments in our marketplace. Paypal allows customers the option of checking out with cards as a guest so they do not have to set up a Paypal account if they don’t wish to.

What is the cost to sell here?

There is a straight 10% commission on all sales.

No listing fees, no renewal fees, no subscription fee, no advertising fees.

Commission is taken after any discounts are applied.

Madlandia Trading Company will use social media, website subscriptions, newsletter subscriptions, advertising partners and more to promote the marketplace.

Who is responsible for taxes?

Each Merchant will be able to set a tax rate for their products and is responsible for collecting and reporting taxes for their own business. Madlandia Trading Company will not collect or pay taxes for Merchants. Taxes are passed directly to the Merchant at the point of sale. At no point in the transaction process does Madlandia Trading Company hold on to tax monies, report taxes collected by Merchants or keep any portion of tax monies.

Please refer to the laws of your country, state and county regarding sales tax requirements for your business type.

Please follow the link below for detailed merchant terms and conditions.

Terms & Conditions

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